Branch Closing

We want to let you know of an upcoming change at your Credit Union

Thank you for your continued trust in Cencap. We work hard to deliver the most competitive products, services, and overall best experience for our members. Over the years, we’ve brought easy-to-use electronic services like Mobile Banking, Remote Capture Deposit and Card Valet just to name a few. Members have responded by using them more each day. The ease of online banking without having to come into a branch has impacted some branch locations. With fewer members using branches and having other close-by locations, we’ve decided to close two branch locations and use those resources to better benefit our members.

Branch Closings 

Effective February 28, 2019, we will be closing our 523 Main Street, Hartford and 77 Hartland Street, East Hartford locations. These branches have experienced greatly reduced usage and can no longer operate efficiently.

Online Services available to you

The following is a list of services we currently offer that make banking easy and convenient:

Free Online and Mobile Banking

Turn your home office into your personal Cencap branch online banking service. Enjoy the convenience of having your account information at your fingertips 24 hours a day/7 days a week. All you need is a computer and internet access to view your accounts and statements, transfer funds and make online loan payments whenever the time is right. Sign up for Virtual Branch/Online Banking by clicking the “Enroll Now” link on our home page at

No matter where your travels take you, we’ve got a great way for you to have a Cencap branch in your pocket! Our Mobile Banking is a secure, convenient way to access your bank accounts anytime, anywhere using your smartphone. With Mobile Banking you can view account and loan balances, view account transactions, transfer funds between your accounts, pay your bills and much more. Sign up today!

Free Bill Pay

Experience the security, convenience and benefits of Cencap electronic Bill Pay service. Use Bill Pay to pay your bills, set up recurring or one-time payments, pay loans, make monthly credit card payments or pay for home utility services. Save time and money on the cost of stamps and envelopes. Bill Pay is fast, easy and best of all, FREE!

Direct Deposit

Save time while you enjoy the peace of mind of having your paycheck, social security payment or any other item directly deposited into your Cencap checking or savings account. Skip the traffic or waiting in line at the ATM. Set-up your Direct Deposit today!

Remote Capture Deposit

With our mobile app, you can now deposit checks anywhere. Only certain phones can access this new feature. In order to use this feature, you must first download our free mobile banking app “Touch Banking”. Once downloaded you can find the remote deposit caption option after you set your app up with your personal account information.

Card Valet

Designed to give members more control over their debit cards. With this app, you can lock and unlock your debit card, set up balance alerts and restrictions based on location, merchant, spending limits, All this to help you budget your debit card spending. It’s an easy download and you’re ready to go!

Access to Cash/Surcharge-Free ATM Networks

You will never pay a surcharge again when you use your Cencap Visa Check Card at any of over 55,000 ATMs nationwide in the Allpoint ATM network and SUM. Use your Visa Check Card at any ATM in the network to access your account 24 hours a day, 7 days a week. Withdraw from your Checking account. Use the ATM locator on our home page at to discover the ATMs closest to where you live, work, or shop.

All of our services are fast to set up and easy to use. We are always here to help, so please feel free to call us!

If you have questions, please call us at 860.722.8110. We look forward to serving your financial needs in the future!