Contact Us

  • Comment/Question*
    Please do not include any confidential information (ex. Social Security number, account number).
    Please sign me up periodic email announcements.

Phone: 860.722.8110

  • Loan Department, option #5
  • Member Services, option #6

Fax Number: 860.296.8981

This email is for general inquiries only. NOTE: You may send an email by logging in to Cencap online banking. Click “contact us” and use the secure email provided.
Member communications, promotions, community engagement

Phone Banking: 866.941.0838

Bill Pay Support: 888.233.0314

Activate your Debit Card: 800.992.3808

Report a Lost or Stolen Card

  • Visa Debit Card: 800.554.8969
  • Visa Credit Card: 888.297.3416

If you would like to contact the Board of Directors or Supervisory Committee, please mail correspondence to:
Cencap Federal Credit Union
ATTN: Board of Directors/Supervisory Committee
443 Franklin Avenue
Hartford, CT 06114